You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I purchased an ipod touch 64gb a few months ago and have had a number of issues with it. Two main ones are that it won't fully sync with my iTunes keeps saying error -54 I've taken all the steps to address this and it still happens. Now I'm not able to create a new playlist on my device which is exceptionally frustrating as I work as a fitness instructor and use music on a daily basis
iPod, iOS 12
To address the error 54, try this link; https://support.apple.com/en-us/HT205597.
Regarding the playlist issue; are you talking about a playlist successfully created in your iTunes library that you can't add to the iPod (in which case, you need to resolve the error 54) or do you mean that you cannot create a playlist on the iPod? If it's the latter, what happens when you try?
To address the error 54, try this link; https://support.apple.com/en-us/HT205597.
Regarding the playlist issue; are you talking about a playlist successfully created in your iTunes library that you can't add to the iPod (in which case, you need to resolve the error 54) or do you mean that you cannot create a playlist on the iPod? If it's the latter, what happens when you try?
It's when I try to create a playlist on the device itself. It allows me to open a new playlist, add songs and then when I hit done it completely disappears
The link above for the error -54 I've done all those steps several times and had multiple calls with apple advisors and they have all been baffled as to how to fix it.
I've just created two playlists on my iPod, without issue. So regarding that problem, all I can suggest at the moment is to re-start the iPod (power it down fully and then turn it back on).
Error -54 suggests a permissions issue. I think this could either be a file (such as the iTunes database file - that's the .itl file) that is now set to read only when it needs to be writeable, or possibly anti-virus software that is interfering with iTunes. I haven't found any posts that have a successful fix, so all I can suggest is that you check the .itl file to ensure that it is not set to Read Only and the check your anti-virus software to make sure it isn't blocking iTunes.
The .itl file may be in the iTunes/Previous iTunes Libraries folder. If it isn't there, use Windows Explorer to search for it. Then right-click/Properties/General>Attributes:>Read Only and make sure it is off (no tick in the Read Only box).
Thanks a million for checking this out for me. I'll try and locate the .itl and see if that's what the issue is. I really appreciate your help with this
Not able to add new playlist to my ipod touch
