You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am trying to restore to my new iPhone 13 Max

I purchased recently iphone pro max while i was trying to activate all data copied my old information to my lap through itunes, now i am trying to restore to my new iphone 13 max but its saying your new phone not matchup the iOs, how can i setup new ios ?







[Re-Titled by Moderator]

Posted on Jan 16, 2022 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2022 8:30 AM

This happens when the backup is on a higher iOS version than the iPhone. Were you a Beta tester? If you were, that would mean your backup is at a higher version that the phone currently supports and the backup won't be able to be restored to the phone until iOS catches up to the level you made on your previous iPhone.


Is this your situation?

1 reply
Question marked as Top-ranking reply

Jan 16, 2022 8:30 AM in response to arshadpromax13

This happens when the backup is on a higher iOS version than the iPhone. Were you a Beta tester? If you were, that would mean your backup is at a higher version that the phone currently supports and the backup won't be able to be restored to the phone until iOS catches up to the level you made on your previous iPhone.


Is this your situation?

I am trying to restore to my new iPhone 13 Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.