iPad Pro 11 will not charge

Question

Level 1

11 points

iPad Pro 11 will not charge

My iPad Pro stopped charging. I have restarted, changed power adapters and cables (all apple products), cleaned the charging port and nothing is helping.

what else can I try?

iPad Pro, iPadOS 15

Posted on Jan 15, 2022 5:24 PM

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Answer 1

Axel Foley

Level 10

150,930 points

Jan 16, 2022 12:09 AM in response to lindag199

It appears that you have completed all basic troubleshooting tasks to determine why your iPad won’t charge. You have not had successful results and therefore I recommend that you contact ➡️ Apple Support

Axel F.

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Answer 2

Sswsand

Level 3

820 points

Jan 16, 2022 3:06 AM in response to lindag199

This happened to my iPad Pro 9.7 a year ago. I took it to Best Buy -Apple Authorized Service Provider and only Apple store in my area. The Geek Squad analyzed it. Charging port dead. They sent it to Apple and I got another one sent to the store for a fee. ( no valid AppleCare ) I like this particular model iPad Pro 9.7 so decided to do so.

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