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hey, me and my daughter share an Apple ID yet I can delete apps and she can’t her screen time won’t allow her to reset we’ve tried everything!! I really need some help with this, Thanks

my daughter phone won’t let her reset her Screen time and she cannot delete apps how do I fix this?? (It won’t let her reset the passcode) I have no idea what to do!!

iPhone 8, iOS 14

Posted on Jan 14, 2022 10:31 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2022 11:22 AM

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


https://youtu.be/4vFLGE7et_w


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

1 reply
Question marked as Top-ranking reply

Jan 15, 2022 11:22 AM in response to Hollywood29

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


https://youtu.be/4vFLGE7et_w


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

hey, me and my daughter share an Apple ID yet I can delete apps and she can’t her screen time won’t allow her to reset we’ve tried everything!! I really need some help with this, Thanks

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