You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Icloud files

I unable to download mp4 video on my icloud files through mac. when i tried to download it, the dialog box said unable create file. What should I do?

MacBook Air 13″, macOS 11.0

Posted on Jan 2, 2022 3:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2022 4:25 PM

may0510 Said:

"Icloud files: I unable to download mp4 video on my icloud files through mac. when i tried to download it, the dialog box said unable create file. What should I do?"

-------


Try iCloud Directly:

Sounds like a corrupt file. But, before making that assessment, try iCloud directly. Using a computer, what happens when you use this link to download it: https://www.icloud.com/iclouddrive. Can you download it?

1 reply
Question marked as Top-ranking reply

Jan 2, 2022 4:25 PM in response to may0510

may0510 Said:

"Icloud files: I unable to download mp4 video on my icloud files through mac. when i tried to download it, the dialog box said unable create file. What should I do?"

-------


Try iCloud Directly:

Sounds like a corrupt file. But, before making that assessment, try iCloud directly. Using a computer, what happens when you use this link to download it: https://www.icloud.com/iclouddrive. Can you download it?

Icloud files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.