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I am unable to send email from the mail app on my iPhone. I use Comcast mail
if I use a browser on my phone to do into www.Comcast.net and sign into my account, I can send email that way but it is a pain
there's something messed up in my settings but I’m not sure what
[Image Edited by Moderator to Remove Personal Information]
iPhone 6s, iOS 13
What is the exact error you are seeing when you try to send mail from the Mail app on the iPhone? Does it say cannot send mail, username and password error, server error or something else?
The easiest way to deal with an error in a mail account is to delete the mail account from the Mail app, power cycle the iPhone off and back on again, then add the account back again. When you add the account, it will go through a verification process and you should see a note if it verifies correctly you will see checkmarks. If it doesn't verify, you should see a reason.
What is the exact error you are seeing when you try to send mail from the Mail app on the iPhone? Does it say cannot send mail, username and password error, server error or something else?
The easiest way to deal with an error in a mail account is to delete the mail account from the Mail app, power cycle the iPhone off and back on again, then add the account back again. When you add the account, it will go through a verification process and you should see a note if it verifies correctly you will see checkmarks. If it doesn't verify, you should see a reason.
It says
cannot send mail
the user name or password is incorrect for “myname.smtp.Comcast.net
Ok. Settings
when I go into settings
Outgoing mail server says
Smtp. smtp.Comcast.net
should it have my name there?
and also if I delete mail, should I delete from this settings screen. There is a red delete option there
before I just held my finger on the mail icon and hit delete
No, you are going to go in and delete the mail account itself. Go to Settings>Mail>Accounts>the tap on your Comcast Account. On that page, you should see a Delete Account button. Go ahead and delete it there. Then power the iPhone off and back on again. Go back to that Settings>Mail>Accounts>Add Account. Select Other. Tap Add Mail Account. Put your name in, then your Comcast email address, your password, that you use to access the account in a browser, and where it says description, how you want it to appear on the iPhone. When you tap on Next in the upper right corner, it should go through verifying. If all the checkmarks come up, then you should be able to finish. If you cannot get mail there, then we can check all of the individual settings for your SMTP server after that.
Unable to send email from mail app on iphone
