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Maríaluquet Author

Level 1

4 points

How I can have my balance in $0.00

I need help to make my balance in 0.00 to change the country.

iPhone 11, iOS 15

Posted on Dec 29, 2021 8:05 AM

Top-ranking reply

Katana-San

Level 9

68,815 points

Posted on Dec 29, 2021 9:08 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:

Contact Apple for support and service

Also if you are changing regions take a look through this article as well:

Change your Apple ID country or region - Apple Support

~Katana-San~

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How I can have my balance in $0.00

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