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Smart Keyboard suddenly stopped working—accessory not supported on this device

Why would my Smart Keyboard suddenly stop connecting and error message “this accessory not supported on this device” appear?


iPad Air, iOS 11

Posted on Dec 28, 2021 10:23 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2021 11:18 PM

Bd432 Said:

"Why would my Smart Keyboard suddenly stop connecting and error message 'this accessory not supported on this device' appear?"

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Time to Upgrade:

Perhaps you need to upgrade for compatibility? So, upgrade your iPad Air. Go Here: Making Use of a Computer for Updating an iOS Device - User Tip


5 replies

Jan 2, 2022 3:22 PM in response to bpm123

bpm123 Said:

"Same issue here but my ios is upgraded. I have cleaned contact points w rubbing alcohol and swab. …… any ideas?"

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About this Message:

The rubbing alcohol likely damaged the device. The solvent seeped into it. So, you'll have to get a new Smart

Keyboard.

 

Microfiber Cloth:

Next time you want to go about cleaning it, use a microfiber cloth.

Smart Keyboard suddenly stopped working—accessory not supported on this device

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