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apple ID issue

My son's iphone keeps asking for my apple ID and password when he tries to download apps. He is signed in with his own apple ID though. How can I stop this?

iPhone XR

Posted on Dec 27, 2021 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 7:27 AM

Hi sabine203,


We see that your son's iPhone is asking for the password when downloading apps. This could be due to an app downloaded with another Apple ID. Are all apps currently up to date? How to manually update apps on your Apple device. If you can't update the apps, trying to remove and re-install the same app.


Take care!

2 replies
Question marked as Top-ranking reply

Dec 28, 2021 7:27 AM in response to sabine203

Hi sabine203,


We see that your son's iPhone is asking for the password when downloading apps. This could be due to an app downloaded with another Apple ID. Are all apps currently up to date? How to manually update apps on your Apple device. If you can't update the apps, trying to remove and re-install the same app.


Take care!

apple ID issue

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