I’m locked out of my iCloud, I can’t use a phone number
I can’t get into my iCloud, I can’t use my email or phone number
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can’t get into my iCloud, I can’t use my email or phone number
Can you update the Trusted Number following their steps “Manage your trusted phone numbers“ at https://support.apple.com/en-us/HT204915#trusted
if you can’t update your phone number by signing in then you’ll need to start account recovery per the link above.
When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.
Keep in mind Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.
Can you update the Trusted Number following their steps “Manage your trusted phone numbers“ at https://support.apple.com/en-us/HT204915#trusted
if you can’t update your phone number by signing in then you’ll need to start account recovery per the link above.
When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.
Keep in mind Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.
Why can’t you use your phone number?
It’s not my number anymore, I’m using another iPhone to reply, my password for my iCloud has been the same so I don’t understand how to fix it
I’m locked out of my iCloud, I can’t use a phone number