You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nesley241 Author

Level 1

4 points

Could you unlock the phone for me please?

My brother passed away, I don’t know his Apple ID and his password. I have his death certificate.

iPhone 7 Plus, iOS 14

Posted on Dec 24, 2021 10:09 AM

Top-ranking reply

Kurt Lang

Level 9

63,368 points

Posted on Dec 24, 2021 10:13 AM

The link at the top of your post is what you need to do:

How to request access to a deceased family member's Apple account - Apple Support

This is a user-to-user help forum. No one here can do anything to help.

View in context

Could you unlock the phone for me please?

Similar questions