new phone

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Level 1

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new phone

I bought a new iphone12. Everything transferred over just fine from my old phone. However, I cant make calls on my new phone. It appears the cell service didnt transfer over. How do I get it to work like a cell phone?

iPhone 12

Posted on Dec 22, 2021 5:42 PM

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Answer 1

Top-ranking reply

Phil0124

Community+ 2024

Level 10

205,195 points

Dec 22, 2021 5:50 PM in response to thorsten243

The cell service won’t directly transfer with the rest of the data.

You can transfer the sim card from the old iPhone to the new one, have your carrier give you a new sim card for the new iPhone or setup service using the embedded digital sim card on the new iPhone.

See here for specifics: link-> Set up cellular service on iPhone - Apple Support

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Answer 2

TheLittles

Level 10

195,304 points

Dec 22, 2021 5:46 PM in response to thorsten243

thorsten243 Said:

"new phone: I bought a new iphone12. Everything transferred over just fine from my old phone. However, I cant make calls on my new phone. It appears the cell service didnt transfer over. How do I get it to work like a cell phone?"

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Troubleshoot "No Service":

Is "No Service" shown on the top-left corner of your screen? If so, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support. See where you can go from there.