I have an unknown charge from apple that showed up in my account. I have not bought anything and do not have any subscriptions that would add up to the amount charged. How do I get my money back when I don’t even know where it went?

I have an unknown charge from apple that showed up in my bank checking account. I have not bought anything and do not have any subscriptions that would add up to the amount charged. How do I get my money back when I don’t even know where it went?

iPhone 12, iOS 14

Posted on Dec 12, 2021 05:38 PM

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Posted on Dec 12, 2021 06:13 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


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Question marked as Top-ranking reply

Dec 12, 2021 06:13 PM in response to mamiekat

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


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I have an unknown charge from apple that showed up in my account. I have not bought anything and do not have any subscriptions that would add up to the amount charged. How do I get my money back when I don’t even know where it went?

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