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Regarding refund

Hi have purchased an app by mistake and I asked for refund but still I didn’t get the refund. Can you please tell me when I’ll receive it?

iPhone 12 Pro Max, iOS 15

Posted on Dec 10, 2021 10:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2021 10:11 PM

How to request a refund

  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID and password.
  3. Tap or click "I'd like to."
  4. Choose "Request a refund."

  5. Choose the reason why you want a refund, then choose Next.
  6. Choose the item or items that you bought, then choose Submit.


If you can't request a refund on reportaproblem.apple.com.


If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.


If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.


Problem with a subscription?

You can request a refund. You can also cancel the subscription.


If you already requested a refund

Check the status of your refund request.

2 replies
Question marked as Top-ranking reply

Dec 10, 2021 10:11 PM in response to Preetamrit

How to request a refund

  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID and password.
  3. Tap or click "I'd like to."
  4. Choose "Request a refund."

  5. Choose the reason why you want a refund, then choose Next.
  6. Choose the item or items that you bought, then choose Submit.


If you can't request a refund on reportaproblem.apple.com.


If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.


If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.


Problem with a subscription?

You can request a refund. You can also cancel the subscription.


If you already requested a refund

Check the status of your refund request.

Regarding refund

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