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Accessing iPad & Mini Ipad Without Passwords

My son passed away unexpectedly and left behind a relatively new iPad, mini iPad, iPhone Apple Air laptop and Apple Watch ……but No Passwords.


I don’t need to retrieve the contents (I assume that’s not possible due to privacy laws), but I would like to have the equipment wiped clean so I can use or donate them. A person working the door at my Apple store said Apple can’t help me.


Who should I contact farther up the chain to see I can get help. I have a Death Certificate proving he is gone.


Thanks for your help!

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Dec 10, 2021 11:31 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2021 1:46 AM

See this page;

How to request access to a deceased family member's Apple accounts

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Accessing iPad & Mini Ipad Without Passwords

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