Deleting video and photos imported

Hi!


I have a problem, into my Iphone 12 Pro Max: I have videos and photos imported by my old Iphone 7 plus, that I can't delete .


These videos and photos are saved into "From my mac", probably I imported them by Itunes years ago from my old pc, but now I don't know how to remove them from this Iphone because there's no trash icon when I select these files, and I've changed pc too.


Help me please!


Alice

iPhone 12 Pro Max

Posted on Dec 5, 2021 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2021 01:07 AM

Please use the same process to Sync with your new PC/Mac. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

You will get an alert that you already have another Mac/PC synced to this device (iPhone).

You will get an option to continue with this PC/Mac.

You will again be prompted that all Photos and Videos synced from your Old PC/Mac will get deleted from the iPhone.


That is what you want! Choose OK.


Similar questions

1 reply
Question marked as Top-ranking reply

Dec 6, 2021 01:07 AM in response to Eralyn04

Please use the same process to Sync with your new PC/Mac. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

You will get an alert that you already have another Mac/PC synced to this device (iPhone).

You will get an option to continue with this PC/Mac.

You will again be prompted that all Photos and Videos synced from your Old PC/Mac will get deleted from the iPhone.


That is what you want! Choose OK.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deleting video and photos imported

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.