Activation lock

Can I set up my old phone on one that on activation lock

Posted on Dec 2, 2021 6:40 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2021 6:45 PM

You will need the Apple ID and Password of the original user who set up the phone. Without that information, you will not be able to use the device. We cannot help and Apple will not unless you can provide the original receipt clearly showing the serial number. Check this link...

How to remove Activation Lock - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 2, 2021 6:45 PM in response to Horsetooth123

You will need the Apple ID and Password of the original user who set up the phone. Without that information, you will not be able to use the device. We cannot help and Apple will not unless you can provide the original receipt clearly showing the serial number. Check this link...

How to remove Activation Lock - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.