Status of syncing music from laptop to devices

Question

Level 1

6 points

Status of syncing music from laptop to devices

I have a large collection of music stored on my network (87K Songs). I recently subscribed to Apple Music and turned on Sync Library. For several days, I saw a message in the bottom right corner of Apple Music on my laptop that it was 'Updating Cloud Music Library.' That message no longer appears but, when I go to play a song from my collection on my iPhone, the song is there but is greyed out and I get a message saying 'This song is not synced across all devices.' The message further instructs me to turn on Sync Library in Apple Music preferences.

In Photos, I can see how many are currently waiting to be uploaded to iCloud. Is there a similar view somewhere in Music? Also, is there a way to restart the Music update process other than deselecting and then reselecting the Sync Library option?

Thanks!

MacBook Pro 13″, macOS 12.0

Posted on Nov 30, 2021 6:56 AM

Reply

Answer 1

cwcalle Author

Level 1

6 points

Dec 4, 2021 9:48 AM in response to cwcalle

To close the loop on this for posterity, you can see the status of your Apple Music Sync. Just click the spinning wheel in the bottom left corner and you will open a window showing how many songs are waiting to be uploaded.

Reply

Answer 2

Erica_S1

Community Specialist

Dec 1, 2021 7:48 AM in response to cwcalle

Hey there cwcalle,

We understand you're seeing some grayed out songs on your iPhone after subscribing to Apple Music. We'd like to share a resource that can help.

Take a look at it here: If your songs are grayed out

Cheers!

Reply

Answer 3

cwcalle Author

Level 1

6 points

Dec 1, 2021 9:06 AM in response to Erica_S1

Thanks. I had already read that FAQ and everything is configured correctly across my devices. My hunch is that the sync is failing due to the size of my collection. Is there a backdoor way of looking at the sync stats?

Reply

Answer 4

cwcalle Author

Level 1

6 points

Dec 1, 2021 2:41 PM in response to Erica_S1

The songs on my Mac are fine. The question is whether I can hide songs that won't play on the iPhone and iPad. Or, are you suggesting they won't even appeared greyed out on those devices if they are ineligible or contain an error?

Reply

Answer 5

cwcalle Author

Level 1

6 points

Dec 1, 2021 2:53 PM in response to Erica_S1

Will do. I just looked at my phone and the files with an error are showing. It would be great to only show songs either awaiting upload or available for download. If the other ones won't play, I'd rather not see them :-)

Reply

Answer 6

Erica_S1

Community Specialist

Dec 1, 2021 9:19 AM in response to cwcalle

cwcalle,

Thanks for sharing that additional information.

Next, check the status with the details here: Identify cloud status icons in your music library on your Mac or PC

We hope this helps.

Reply

Answer 7

Erica_S1

Community Specialist

Dec 1, 2021 9:56 AM in response to cwcalle

cwcalle,

We're glad to hear that resource helped!

You can delete the songs that are ineligible or have an error using these steps: Delete songs and other items in Music on Mac

Regards.

Reply

Answer 8

cwcalle Author

Level 1

6 points

Dec 1, 2021 9:32 AM in response to Erica_S1

Boom! That is exactly what I needed! Is there a way to hide the songs that will never play because they are ineligible or there is an error with them?

Thanks!

Reply

Answer 9

Erica_S1

Community Specialist

Dec 1, 2021 2:45 PM in response to cwcalle

cwcalle,

Thanks for clarifying that for us.

To look into this further from here, reach out through this link: Get Support

Take care.

Reply

Status of syncing music from laptop to devices

Similar questions