I am part of a family sharing unit where my wife is subscriber to Apple News+ and Music. My kids can use both services as part of family sharing but I am unable to use. If I go into my settings I am told that I have access to these services but when I try and use them I am prompted to take out my own subscription. Does anyone have any advice here?
iPhone 6s, 15
Hi,
If you are having issues with accessing the shared Subscriptions, and no one else is, I would recommend leaving the Family Sharing and rejoining.
On your device, go to:
Settings > Name > Family Sharing > Me > Leave Family
Once you have confirmed you are no longer tied to the FS, have the organizer send you another invite via iMessage.
On the Organizers device, go to:
Settings > Name > Family Sharing > Add Member > Invite via iMessage > click on the link > rejoin the FS.
Once you have rejoined the Family, go to Settings > Music and confirmed Sync Library is enabled as well as Automatic Downloads.
Attempt to access and download Apple Music content within the Music App, as well as as the News+ App.
This should resolve your issue.
https://support.apple.com/en-us/HT201088
https://support.apple.com/en-us/HT201088
https://support.apple.com/en-us/HT204926
https://support.apple.com/en-us/HT205595
Hope this helps!
Hi,
If you are having issues with accessing the shared Subscriptions, and no one else is, I would recommend leaving the Family Sharing and rejoining.
On your device, go to:
Settings > Name > Family Sharing > Me > Leave Family
Once you have confirmed you are no longer tied to the FS, have the organizer send you another invite via iMessage.
On the Organizers device, go to:
Settings > Name > Family Sharing > Add Member > Invite via iMessage > click on the link > rejoin the FS.
Once you have rejoined the Family, go to Settings > Music and confirmed Sync Library is enabled as well as Automatic Downloads.
Attempt to access and download Apple Music content within the Music App, as well as as the News+ App.
This should resolve your issue.
https://support.apple.com/en-us/HT201088
https://support.apple.com/en-us/HT201088
https://support.apple.com/en-us/HT204926
https://support.apple.com/en-us/HT205595
Hope this helps!
With Family Sharing issues, try signing out and back in again. Sometimes that clears up all kinds of odd issues.
This document kind of relates to your issue, but you appear to actually see the content, you just can't use it. If you don't see your family's shared content - Apple Support
This is the only thing I hadn’t tried as I was concerned about my kids losing the iCloud storage I had shared… I took the chance though and it has worked perfectly:)
thank you so much, this has been annoying me for months
SOLVED
Family sharing is not working
