You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi
For several days, Gmail and iPhone Mail apps reflect unread messages, which are not visible on opening the apps. The error message “no connection” appears. I have removed and reinstalled both apps, and reset my WiFi modem, to no avail. Please help!
iPhone 7, iOS 15
Hello mary-ann225,
We understand that you have several mail client apps, the Mail app being one of them, that are providing you an error message.
Do you have the same email account(s) set up in both apps or are we working with different email accounts? We ask that to determine if perhaps the message is related to the account and not the apps. A clarification, please do not provide us the email address, we don’t need that.
Do you notice the same situation on both Wi-Fi and cellular data?
Thank you.
Hello mary-ann225,
We understand that you have several mail client apps, the Mail app being one of them, that are providing you an error message.
Do you have the same email account(s) set up in both apps or are we working with different email accounts? We ask that to determine if perhaps the message is related to the account and not the apps. A clarification, please do not provide us the email address, we don’t need that.
Do you notice the same situation on both Wi-Fi and cellular data?
Thank you.
Hi Annie
I have the same email account in both apps and the same issue on both WiFi and mobile data.
That said, the problem seems to have resolved itself, after several frustrating days.
Nevertheless, thank you for your prompt response.
Kind regards
Mary-Ann
Mary-Ann,
We are so glad to hear things are working for you again and appreciate you letting us know.
Thanks!
“No Connection” Error Message on Gmail
