You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am trying to reset my HomePod. I have followed the instructions and it’s not working.

I’m trying to reset my HomePod. I’ve followed the instructions but when I plug it back in and hold my finger on to, it just keeps saying “play”. Not sure what else to do. It’s not working even when I’m just playing music from my phone, the sound cuts out after 10/15 seconds. Help 😢

HomePod mini

Posted on Nov 21, 2021 3:21 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 4:40 AM

Try "Hey Siri, VoiceOver off". This should stop the HomePod from speaking when you touch the control surface, and will hopefully allow it to reset properly when you try again.


tt2

1 reply

I am trying to reset my HomePod. I have followed the instructions and it’s not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.