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User profile for user: B33M0r3
B33M0r3 Author
User level: Level 1
4 points

Issues with Apple ID

I got a new iPhone 12. I transferred everything from my old IPhone. Everything looks good. All my stuff (apps, pictures, etc.) is there. But I have to re-download some of the apps. When I try to do that it’s telling me to put in the password for the Apple ID. The problem is that it’s asking for the password of my moms Apple ID and not mine. Even though the phone is connected to my Apple ID and everything on the phone is mine and not my moms. How do I fix this? It’s really frustrating. Please help,

Posted on Nov 20, 2021 7:37 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Nov 20, 2021 7:46 PM

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Nov 20, 2021 7:46 PM in response to B33M0r3

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        

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Issues with Apple ID

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