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Request a refund

Hi. I would like to request a refund for 1 app from apple store. Because It’s not work probably for my device. I checked at reportproblem.apple.com but it’s showed that there is no invoice for this yet. How can I do for now. Thank you

iPad Air, iPadOS 15

Posted on Nov 19, 2021 8:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2021 6:27 AM

Wait for an invoice to appear and then ask for a refund.


Several things to also try:


Have you restarted your device? That sometimes clears up odd issues.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398


Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272


How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases


Find the URL for an app in the App Store to report a concern --> https://support.apple.com/HT212744


If you still have problems click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.


1 reply
Question marked as Top-ranking reply

Nov 20, 2021 6:27 AM in response to jeerasak224

Wait for an invoice to appear and then ask for a refund.


Several things to also try:


Have you restarted your device? That sometimes clears up odd issues.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398


Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272


How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases


Find the URL for an app in the App Store to report a concern --> https://support.apple.com/HT212744


If you still have problems click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.


Request a refund

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