Hi. I would like to request a refund for 1 app from apple store. Because It’s not work probably for my device. I checked at reportproblem.apple.com but it’s showed that there is no invoice for this yet. How can I do for now. Thank you
iPad Air, iPadOS 15
Wait for an invoice to appear and then ask for a refund.
Several things to also try:
Have you restarted your device? That sometimes clears up odd issues.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398
Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272
How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases
Find the URL for an app in the App Store to report a concern --> https://support.apple.com/HT212744
If you still have problems click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.
Wait for an invoice to appear and then ask for a refund.
Several things to also try:
Have you restarted your device? That sometimes clears up odd issues.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398
Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272
How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases
Find the URL for an app in the App Store to report a concern --> https://support.apple.com/HT212744
If you still have problems click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.
Request a refund
