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iPad flashes logo when plugged in-won’t power on

My iPad won’t power on. My iPad is stuck flashing an Apple logo on and off without ever powering back on. But it only does it when connected to power. When my iPad is not connected to power, it remains black. Putting it in recovery mode only works when it’s plugged in, if I unplug it while in recovery mode, the screen goes black and, when plugged back in, is no longer in recovery mode. If I plug my iPad into my computer and try to force restart, the recovery mode screen with flash for a second, and then the screen will go black, and the Apple logo will start flashing again. Why is the Apple logo flashing dependent on it being plugged in? Also, force restarting doesn't work, does this have anything to do with the specific reboot problem I have?

iPad, iOS 9

Posted on Nov 19, 2021 4:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 4:25 AM

Start by connecting your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour - or preferably overnight. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.


If the problem fails to stabilise after an hour, whilst still connected to the Power Adapter, attempt a forced restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.



If the problem remains unresolved, your iPad battery may have a fault or has reached the end of its usable lifespan. These support pages should help with troubleshooting charging and battery issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple



2 replies
Question marked as Top-ranking reply

Nov 19, 2021 4:25 AM in response to LIL_BRUH

Start by connecting your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour - or preferably overnight. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.


If the problem fails to stabilise after an hour, whilst still connected to the Power Adapter, attempt a forced restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.



If the problem remains unresolved, your iPad battery may have a fault or has reached the end of its usable lifespan. These support pages should help with troubleshooting charging and battery issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple



iPad flashes logo when plugged in-won’t power on

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