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how can i change the payment card?

hello,


i had updated my payment and shipping with my visa.

i recently lost my visa and i requested to issue a new one which has a different number.

i am trying to remove it and replace it with the new card, but as there is an active subscription to the old and a pending payment it doesnt allow me?


how am i going to be able to edit the old card with the new so as to allow the invoicing taking place?

otherwise my account will be downgraded to 5g


thank you,

ioanna

iPhone XS, iOS 15

Posted on Nov 18, 2021 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2021 1:21 PM

I have found the solution :)

First you add the new card and then it allows you to remove the old card!


thanks anyway

Ioanna

2 replies

how can i change the payment card?

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