My iphone has been stolen, I cannot remotly erase it because they have turned the phone off.
How do I remotly erase my Iphone if it has been strolen and is offline since the theft?
iPhone XR
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How do I remotly erase my Iphone if it has been strolen and is offline since the theft?
iPhone XR
The phone needs to be turned on and connected to the internet in order to receive a signal to erase or to send a location signal. You have already found the link in blue above your name on this page. Read it carefully.
The phone needs to be turned on and connected to the internet in order to receive a signal to erase or to send a location signal. You have already found the link in blue above your name on this page. Read it carefully.
Nordyuob wrote:
Shall I delete from my devices then? Or do I wait for the thief to turn it on in the hope that he/she does and then the information is erased?
If and when the iPhone is erased, the erasure will remove it from “My Devices”.
You erase it as described in step 5 of the article linked above. The erase will occur once the iPhone is online.
Simple answer, you cannot. If your iPhone has been turned off there’s nothing you can do.
Thanks, I followed that step already. The problem is that the phone has been offline since it was stolen.
That's what I thought.
Shall I delete from my devices then? Or do I wait for the thief to turn it on in the hope that he/she does and then the information is erased?
My iphone has been stolen, I cannot remotly erase it because they have turned the phone off.