You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Im getting the copy of the install macos is damaged when Im updating the software in my mac book pro. Can you please guide me how to fix it?

I'm getting the copy of the install macOS is damaged when I'm updating the software in my mac book pro. Can you please guide me on how to fix it?

MacBook Pro 13″, macOS 11.1

Posted on Nov 11, 2021 8:31 PM

Reply
6 replies

Nov 11, 2021 9:19 PM in response to vineesh114

vineesh114 Said:

"I'm getting the copy of the install macOS is damaged when I'm updating the software in my mac book pro. Can you please guide me on how to fix it?"

-------


Two Thoughts:

A. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

  1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
  2. Log in: as same user
  3. Delete: this user
  4. Restart the Mac


B. Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more, seeing if you still get this error.

Nov 12, 2021 7:03 AM in response to vineesh114

If you get a corrupted message...

Naw, it's not damaged, it's just that you have an old copy already in Applications, there are 2 cures...


Disconnect from the Internet & set the Date back to 2014, then you can run the Install MacsOS ******* App in Applications, so expired Certificates are not expired.


Trash the Install MacsOS *******.app in Applications then restart, a new copy more recent version can be downloaded.

Im getting the copy of the install macos is damaged when Im updating the software in my mac book pro. Can you please guide me how to fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.