You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my iPad he’s not updating to iOS 15.0.2

Why my iPad he’s not updating to iOS 15.0.2

iPad Air, iOS 12

Posted on Oct 26, 2021 3:08 AM

Reply
2 replies

Oct 26, 2021 3:11 AM in response to gulled98

The tags appended to your post suggest that you have a first generation iPad Air - with iOS12.x installed.


The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5. With this version installed, you will have one of these three models.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just recently. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the fundamental limitations of your existing iPad.

Why my iPad he’s not updating to iOS 15.0.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.