Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

ICloud

I have been paying for extra GB on my iphone and than received an email saying it was upgraded to no additional cost. I am still getting charged though?

iPhone XR, iOS 14

Posted on Oct 25, 2021 6:38 AM

Top-ranking reply

Niel

Level 10

734,771 points

Posted on Oct 25, 2021 6:46 AM

You're getting new features at no additional cost. The package as a whole still needs to be paid for.

(206937)

View in context

Similar questions

Why am I being charged for additional iCloud storage? Apple sent me an email stating that they have upgraded my iCloud storage plan at no charge, so why am I being charged each month for additional storage. I would like an answer to this question as soon as possible. Thanks, Patrick O. [Edited by Moderator]
281 3
icloud space I received an email stating that my icloud space had been upgraded to 50 Gig at no additional cost, yet I am currently paying Apple $.99 a month for this service. What should I do?
355 4
I am already paying for 2TB on my Apple account please use this into my iCloud. Why is this not already being used been paying for years. Got an email stating that my free 5GB is full and that I need to upgrade. I have been paying $9.99 for 2TB for years - why is my 2TB not being used? Please see to this and fix account information to this account. Make sure I haven't been wasting my money. If so I would like a $10.00 refund for every month paid for the 2TB and Apple didn't apply the 2TB to my account. Thank you - C Woods
266 3

1 reply

Top-ranking reply

Niel

Level 10

734,771 points

Oct 25, 2021 6:46 AM in response to jessmarie19

You're getting new features at no additional cost. The package as a whole still needs to be paid for.

(206937)

ICloud

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up