Screen replacement

I have apple care and my screen is scratched. Can I get it replaced?

iPhone 12 Pro Max

Posted on Oct 21, 2021 06:19 PM

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lobsterghost1

Community+ 2025

Level 10

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Posted on Oct 21, 2021 07:44 PM

Typically no. A scratch is cosmetic and Apple doesn't replace screens for cosmetic reasons. Put a screen protector on your phone and you won't get more scratches.

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Top-ranking reply

lobsterghost1

Community+ 2025

Level 10

175,205 points

Oct 21, 2021 07:44 PM in response to sherien64

Typically no. A scratch is cosmetic and Apple doesn't replace screens for cosmetic reasons. Put a screen protector on your phone and you won't get more scratches.

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Screen replacement

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