You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

40 points

iPhone 7S

iPhone 7S went black and won't power on.. Just a black screen.

Posted on Oct 11, 2021 11:04 AM

Top-ranking reply

Level 10

91,051 points

Posted on Oct 11, 2021 12:10 PM

Do you mean 7 or 7plus? there is no 7S

Probably a hardware failure but see the process below, using the Update option if possible.

Work all through it.

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

View in context

Similar questions