User profile for user: JMW46
JMW46 Author
User level: Level 1
4 points

Disappearing files

I have an iPhone 11 and I’ve been saving various emails to specific files when I open those files emails disappear disappear

iPhone 11 Pro

Posted on Oct 8, 2021 8:08 AM

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User profile for user: DanielleM182
DanielleM182
User level: Community Specialist

Posted on Oct 9, 2021 8:46 AM

Hey JMW46,


Thank you for using Apple Support Communities!


We hear that you're missing mail and files. We'd like to help out.


We need to know a few things first.


  1. Do you see the emails and files on a computer in your inbox?
  2. Where are you saving the files?


Thanks!

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User profile for user: DanielleM182
DanielleM182
User level: Community Specialist

Oct 9, 2021 8:46 AM in response to JMW46

Hey JMW46,


Thank you for using Apple Support Communities!


We hear that you're missing mail and files. We'd like to help out.


We need to know a few things first.


  1. Do you see the emails and files on a computer in your inbox?
  2. Where are you saving the files?


Thanks!

Reply

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Disappearing files

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