Difficulties saving as PDF

MonforumMac2021 wrote:

I did what you said, followed your guidelines and the links attached, uploaded the most recent version of Microsoft Office (Sep 2021) without any difficulties, restarted my computer, but the problem is still there unfortunately: I still can't save a WORD document as PDF anymore whereas I have been able to do that without any problem ever since I bought my MacBook Pro in July 2020 and until recently (couple of days ago). What else should I try?

for your third party app https://support.microsoft.com search Support/Help/FAQ/known issues/compatibility

Contact a third-party vendor - Apple Support

https://support.apple.com/en-us/HT201777

Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....

MonforumMac2021 wrote:

I cannot save a WORD document into a PDF document anymore (for a couple of days now), neither through "FILE > SAVE AS", nor through "PRINT > SAVE AS PDF". When I try to save as a PDF, I receive now an error message saying "the document (name) has not been saved" (see picture). When I try to PRINT, there is no reaction at all. Can anyone help me? Thanks in advance. Pascal

https://discussions.apple.com/content/attachment/5b7744f5-0837-49e2-82fa-2d2b3e7c76da

I am working on a MacBook Pro with MacOS Big Sur 11.6 updated on Sep 27, 2021. There is even no reaction at all with the PRINT option anymore. I have the feeling all these problems occurred after my last update of MacOS.

Verify your thirdparty software is compatible and up to date:

If you have Office 2011 for Mac or before WILL NOT run, For Catalina Office 2016 for Mac needs to be v15.35 or later.

Update the software : https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac

Big Sur compatibility—Microsoft recently announced that it was officially ending support for Office 2016 for Mac on October 13, 2020. Apple Silicon compatibility in Office 2016 is questionable. Office 2019 no issues

The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur

To activate a Microsoft Office 365 subscription you simply enter the email address you used when you extended the subscription with Microsoft.

Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com

Same problem here. The solution in this forum solved it for me: https://discussions.apple.com/thread/252067093

TL;DR Try going into Printers & Scanners and changing to a different printer. Once I did that, I was able to access the Print dialog, as well as using File > Save As to export to PDF.