You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Original iPhone 12 mini cannot verify genuine Apple battery message on phone that I have never changed the battery in

iPhone 12 mini purchased new in November 2020 from Apple. Never repaired or serviced and has original battery. Suddenly getting this error message and cannot charge the device. Now I have to take my phone to an apple “genius” in a city hours away to get repaired?

Posted on Sep 30, 2021 4:23 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2021 4:31 AM

Hello,

Yes, you should have it checked:

About genuine iPhone batteries - Apple Support

Good luck.

1 reply

Original iPhone 12 mini cannot verify genuine Apple battery message on phone that I have never changed the battery in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.