52.99 purchase from apple.com on my debit card, no record of the purchase on my apple account

i cant even request a refund because it doesn't show up on my apple account, but apple.com took out $52.99 from my account. what's the deal and how do i get a refund? the "report a problem" link will not/does not work because the charge doesn't show up on apple so please don't suggest that.

iPhone 11, iOS 14

Posted on Sep 28, 2021 05:01 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2021 05:08 PM

Could a family member have made this purchase?

Please see the section titled "If you still can't identify the charge", using the resource at the bottom of this reply, if you are still unable to find the charge after trying reportaproblem.apple.com.

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

2 replies
Question marked as Top-ranking reply

Sep 28, 2021 05:08 PM in response to leilabaela

Could a family member have made this purchase?

Please see the section titled "If you still can't identify the charge", using the resource at the bottom of this reply, if you are still unable to find the charge after trying reportaproblem.apple.com.

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

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52.99 purchase from apple.com on my debit card, no record of the purchase on my apple account

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