Show Complete Album

Greetings jennie237, 

We understand that you’ve downloaded an album that has 23 songs and while you can play all 23 songs, three songs don’t play when you’re playing the album as a whole. 

We have a few questions to better understand what’s happening. Are you able to tell us which album this is? Are you an Apple Music subscriber? Did you purchase any of the songs separately from the album? For example, buy the three songs in question as singles and then complete the album. Do you encounter any error messages when playing the album and it gets to these three songs? 

Thank you. 

jennie237, 

Sounds like we’re working with The Prince of Egypt (Original Cast Recording) by composer Stephen Schwartz. 

Let’s work to isolate the situation some more. Have you already had a chance to delete the three songs that won’t play and redownload them? Are we able to test playing the album on a different device? This is to tell us if perhaps there is a compatibility issue somewhere. Another step you can take is to sign out of Settings > your name > Media & Purchases and then sign in again. This won’t sign you out of iCloud, just the iTunes & App Stores. 

Thanks.