I am getting the message there was an error while trying to access the latest update
I am getting the message “There was an error” while trying to access the latest update
iPhone 8 Plus, iOS 14
Question marked as
User profile for user:
MichelleT18
User level:
Community Specialist
Hi katina102,
We're happy to assist you with getting your device updated. Let's start by completing the steps listed here: If you see an error when you update or restore your iPhone, iPad, or iPod to resolve the issue.
Take care