iPhone has activation lock
tried to reset my iphone 11 and it has the activation lock
i was able to connect to wifi and it says "This Apple ID ******** cannot be used to unlock this ipad"
the hint is g*********@gmail.com
that is correct and matches my email/icloud account.
i can login to icloud.com but there's no option for "my devices"
this is the only email address i've ever had.
it is not a wrong password, if i purposely type the wrong password, it tells me its a wrong password
it literally just does not like the apple id even though its the only apple ID i've ever had and used for this ipad
i connected to itunes and made sure the iphone 11 pro is fully up to date
i tried to restore but it comes back on and asks for the apple id & password and then returns the same message that i cant use this apple id to unlock this iphone 11 pro
i tried restoring it from recovery mode and its the same issue
i don't understand...
[Re-Titled by Moderator]