You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why my Apple ID cannot be used to unlock this Apple Watch

[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 17, 2021 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2021 4:23 AM

Because it is locked to another Apple ID. Activation Lock prevents lost or stolen devices from being used by other people.


M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Sep 17, 2021 4:23 AM in response to shoog147

Because it is locked to another Apple ID. Activation Lock prevents lost or stolen devices from being used by other people.


M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

why my Apple ID cannot be used to unlock this Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.