You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: sieger289
sieger289 Author
User level: Level 1
8 points

Update problem

I cannot download the update as it says no I’m no longer connected to the internet. I have connected my phone to my laptop and it still doesn’t update. What can I do???

iPhone XR, iOS 14

Posted on Sep 15, 2021 11:08 AM

Reply
Question marked as Top-ranking reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
263,260 points

Posted on Sep 15, 2021 11:10 AM

If you have used a beta version, delete the beta profile.

Otherwise, check: Settings - General - iPhone Storage - check here for an iOS update file. Delete the file.

Check again for the correct iOS version (14.8).

View in context

Similar questions

3 replies

Update problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up