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Face ID do not work

Hi, from yesterday my Face ID do now work. Everything is fine With the front camera. When I try to synchronize new face in Face ID it can’t “see” my face again. The light is good and everything, I restarted my phone and nothing works.


iPhone 12 Pro Max

Posted on Sep 6, 2021 11:58 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2021 9:34 AM

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

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Face ID do not work

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