You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I delete the payment method on my iPhone?

iPhone XS, iOS 14

Posted on Sep 6, 2021 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2021 5:09 AM

As the message says, you must first regularize your payment for a subscription that is still active.


For any further question / doubt, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio


1 reply
Question marked as Top-ranking reply

Sep 6, 2021 5:09 AM in response to SalmaNurhaliza

As the message says, you must first regularize your payment for a subscription that is still active.


For any further question / doubt, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio


Why can't I delete the payment method on my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.