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I lost my phone, I need to buy and new one and need help to load the back up and then wipe my lost phone. Do I need an appointment or can I just show up at the store?

I lost my phone, I need to buy and new one and need help to load the back up and then wipe my lost phone. Do I need an appointment or can I just show up at the store?

Posted on Sep 5, 2021 8:06 AM

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Posted on Sep 5, 2021 8:09 AM

It’s better to have an appointment, as it reduces wait time. Go here https://apple.com/retail, choose your store to make an appointment. They probably won’t help to reload your backup, but they can get you started with instructions. Here are the steps to follow to wipe your lost phone→If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Question marked as Top-ranking reply

Sep 5, 2021 8:09 AM in response to Grantjep

It’s better to have an appointment, as it reduces wait time. Go here https://apple.com/retail, choose your store to make an appointment. They probably won’t help to reload your backup, but they can get you started with instructions. Here are the steps to follow to wipe your lost phone→If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

I lost my phone, I need to buy and new one and need help to load the back up and then wipe my lost phone. Do I need an appointment or can I just show up at the store?

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