Where do I go for help on my phone?

Do I go to Best Buy to get my phone fixed

iPhone 11 Pro Max, iOS 13

Posted on Sep 2, 2021 08:38 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2021 07:38 AM

Since it is a recent model, take it to an Apple Authorized Service Provider:


Click on this link to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> https://locate.apple.com/country


General information:


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."

1 reply
Question marked as Top-ranking reply

Sep 3, 2021 07:38 AM in response to Danmelinda

Since it is a recent model, take it to an Apple Authorized Service Provider:


Click on this link to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> https://locate.apple.com/country


General information:


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."

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Where do I go for help on my phone?

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