You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple Watch still connected to previous owner

Hi my Apple Watch is connected to its previous number and I can’t get in touch with them how do I get around this as now I can’t use the watch

iPhone XS Max, iOS 14

Posted on Aug 23, 2021 7:15 AM

Top-ranking reply

Community User

Posted on Aug 23, 2021 7:18 AM

The person that you bought this watch from needs to follow all the steps in this link;

If they can't or won't then get your money back or recycle the watch and put it down to experience.

View in context

Similar questions