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Apple ID reset.

my son is locked out of his phone because he cannot access his apple id? Was told at the apple store yesterday that if I submit proof of purchase of the phone that you can send an email for us to reset his apple id. His recovery email is his icloud. so we are unable to access that email. He has also forgot his security questions...It's just a mess..

iPhone SE

Posted on Aug 16, 2021 7:09 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 7:13 AM

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."



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Apple ID reset.

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