macbook air 2017 not charging

My Macbook air 2017 will not charge- it will not turn on without the power cord plugged in and the cord remains red when plugged in? thanks

Posted on Aug 9, 2021 2:05 AM

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Level 9

51,042 points

Aug 9, 2021 5:19 AM in response to Belinda_Herde

Hi,

If your Mac battery won’t charge - Apple Support

If it doesn't help, try to check your MacBook Air battery related hardware with Apple Diagnostics.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

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macbook air 2017 not charging

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