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my ipad is dead. it will not turn on. i have charged, called customer support, etc. they suggested i go through itunes, and plug in my ipad to it. now i cannot find on my laptop where to troubleshoot my dead ipad
iPad, iPadOS 14
Try a "forced" restart of your iPad, using these instructions:
If the issue persists, contact Apple Support, using this link:--> Get Support, or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
Try a "forced" restart of your iPad, using these instructions:
If the issue persists, contact Apple Support, using this link:--> Get Support, or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
What year and model iPad do you have/own?
It’s the 7th generation. Only 1 1/2 years old.
can i diagnose my ipad with my computer?
