When I try to set up Family Sharing, Apple claims that my account "is already used for shared purchases in another family". The problem is I can't find any info on this supposed already-existing family. How do I find this "supposed another family" and "cut the ties" so that I would be able to start a "new family"?
See the article 'Leave [/Cancel] Family Sharing', click here--> http://support.apple.com/HT201081
If you still have problems:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
See the article 'Leave [/Cancel] Family Sharing', click here--> http://support.apple.com/HT201081
If you still have problems:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Problems with setting up Family Sharing - how do I find my current "Family", end it and start a new one?
