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Problem detected with true depth camera

Can’t set up Face ID it says there’s a problem with the true depth camera any ideas on how to fix it?

iPhone XS, iOS 14

Posted on Aug 2, 2021 7:31 PM

Top-ranking reply

Level 10

418,861 points

Posted on Aug 2, 2021 7:38 PM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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